2022 ESG Report Introduction About this Report About Manulife CEO’s Message Global Trends Influencing our Strategy Our Impact Agenda ESG Material Topics Supporting the SDGs ESG at Manulife Environmental Social Governance Performance Data Abbreviations and Acronyms About this Report In seeking to minimize our environmental footprint, our Environmental, Social, and Governance (ESG) Report is only available in digital format. Additional information on our ESG practices is available in the following publicly available reports: 2022 Annual Report 2023 Management Information Circular 2022 Green Bond Report 2022 GRI Index 2022 SASB Index Scope The ESG Report describes Manulife’s approach, performance, and achievements in relation to our sustainability efforts. The information contained in this report was obtained through stakeholder consultation, internal management review, and a materiality assessment. Frameworks The structure and content of this report are informed by the Global Reporting Initiative (GRI), the Sustainability Accounting Standards Board (SASB) standards, the Task Force on Climate-related Financial Disclosures (TCFD), the United Nations Sustainable Development Goals (SDGs), and the Stakeholder Capitalism Metrics published by the International Business Council of the World Economic Forum. Audience We have tailored this report to meet the needs of our many stakeholder groups, with a focus on investors and analysts interested in our ESG policies, programs, practices, and performance. For additional information, please refer to manulife.com/sustainability . Boundaries This report largely covers our activities during Manulife’s 2022 fiscal year. All facts and figures are as of December 31, 2022, unless stated otherwise. This report includes information from our global operations including Canada, Asia, Europe, and the United States, where we primarily operate as John Hancock. The information in this report is provided on a consolidated basis unless stated otherwise. All dollar amounts are in Canadian currency, unless stated otherwise. Manulife Financial Corporation and its subsidiaries, including The Manufacturers Life Insurance Company, are referred to herein as “we,” “our,” “Manulife,” and the “company.” Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates, including Manulife Financial Corporation, under license. Caution Regarding Forward-looking Statements This report contains forward-looking statements, which are made pursuant to the “safe harbour ” provisions of Canadian provincial securities laws and the U.S. Private Securities Litigation Reform Act of 1995. The forward-looking statements in this report include statements with respect to Manulife's Impact Agenda, our Climate Action Plan, our journey to net zero, and statements related to other sustainability-related strategies. Although we believe the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements. Certain material factors or assumptions are applied in making forward-looking statements and actual results may differ materially from those expressed or implied in such statements. Important factors that could cause actual results to differ materially from expectations include factors identified in the “Caution regarding forward-looking statements” in our 2022 Annual Report and elsewhere in our filings with Canadian and U.S. securities regulators. The forward-looking statements in this report are presented for the purpose of assisting investors and others in understanding our objectives and strategic priorities and may not be appropriate for other purposes. We do not undertake to update any forward-looking statements except as required by law. 2022 ESG Ratings 1 Rating 2022 2 71 90 th percentile 3 CDP: B 4 5 ESG Risk level: Low Risk 1 The use by Manulife Financial Corporation of any ESG ranking agency research or affiliate data, and the use of logos, trademarks, service marks, or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of Manulife Financial Corporation by the above rating agencies and indices. Services and data are the property of the above rating agencies and indices or its information providers, and are provided ‘as-is’ and without warranty. Names and logos are trademarks or service marks of the above rating agencies and indices. 2 As of December 2022, Manulife Financial Corporation is a member of the DJSI North America Index, with a score of 71 that ranked Manulife in the 90th percentile. 3 As of December 2022, Manulife Financial Corporation received a CDP Climate Change score of B, which represents a Management level disclosure. 4 As of December 2022, Manulife Financial Corporation received an MSCI ESG Rating of AA. 5 As of December 2022, Manulife received an ESG Risk Rating of 17.3 and was assessed by Sustainalytics to be at low risk of experiencing material financial impacts from ESG factors. 3