2022 ESG Report Introduction ESG at Manulife Environmental Social Governance Performance Data Abbreviations and Acronyms Introduction 3 About this Report 3 About Manulife 4 CEO’s Message 5 Global Trends Influencing our Strategy 6 Our Impact Agenda 7 ESG Material Topics 9 Supporting the Sustainable Development Goals 10 ESG at Manulife 11 ESG Governance 11 Sustainable Investing 14 ESG in Asset Management 15 Private Markets 15 Public Markets 17 ESG in Asset Ownership 18 Partnerships and Engagements 21 Environmental 23 Climate Action Plan 24 Our Operations 24 Our Investments 28 Our Products and Services 30 Climate-related Risks and Opportunities 36 Nature and Biodiversity 44 Social 46 Community Investment 47 Volunteering and Giving 49 Financial Inclusion 50 Diversity, Equity, and Inclusion 53 Pay Equity 57 Supplier Diversity 58 Talent Management 59 Talent Attraction and Retention 59 Training and Development 60 Engagement and Recognition 62 Wellness, Health, and Safety 63 Employee Benefits and Wellness 63 Occupational Health and Safety 64 Customer Experience and Well-being 65 Governance 67 Corporate Governance 68 Human Rights 69 Risk Management 71 Ethics and Compliance 72 Tax Strategy 73 Data Security and Privacy 74 Executive Compensation Practices 76 Responsible Product Governance 77 Public Policy 78 Performance Data 81 CEO’s Message 5 11 ESG at Manulife 23 Environmental 46 Social Governance 67 81 Performance Data 2