2022 GRI Index

Global Reporting Initiative (GRI) Index The Global Report Initiative (GRI) provides a framework for sustainability reporting. Our 2022 ESG AR 2022 Annual Report Report was informed by GRI standards. The following index outlines our GRI disclosures. In addition AIF 2023 Annual Information Form to our ESG Report, GRI disclosures can be found in our Annual Report, Annual Information Form, MIC 2023 Management Information Circular Management Information Circular, and Manulife Public Accountability Statement. PAS 2022 Manulife Public Accountability Statement GRI Indicator Indicator Description Location/Explanation GRI 2: General Disclosures The organization and its reporting practices 2-1 Organizational details Manulife Financial Corporation (“MFC”) is a publicly traded company and the holding company of The Manufacturers Life Insurance Company (“MLI”), a Canadian life insurance company. AR page 146; ESG Report page 3; AIF pages 3-4 Global Headquarters 200 Bloor St E, Toronto, ON M4W 1E5 https://www.manulife.com/en/markets.html 2-2 Entities included in the organization’s sustainability reporting PAS; ESG Report page 3 2-3 Reporting period, frequency and contact point ESG Report pages 3, 91 2-4 Restatements of information Restatements are articulated in relevant footnotes. 2-5 External assurance 2022 Independent Assurance Statement: Sustainability | ESG Reporting (manulife.com) Activities and workers 2-6 Activities, value chain and other business relationships MFC and its subsidiaries (collectively, “Manulife” or the “Company”) is a leading financial services group with principal operations in Asia, Canada, and the United States. Further information see ESG Report page 3-4; AIF; AR 2-7 Employees ESG Report pages 84-86, 88 2-8 Workers who are not employees ESG Report pages 84, 88

GRI Indicator Indicator Description Location/Explanation Governance 2-9 Governance structure and its composition ESG Report pages 11-13; MIC pages 115-126; AIF pages 32-40 2-10 Nominating and selection of the highest governance body MIC; AIF 2-11 Chair of the highest governance body MIC; AIF; AR 2-12 Role of highest governing body in overseeing ESG strategy and ESG Report pages 11-13; MIC management of impacts 2-13 Delegation of responsibility for managing ESG impacts ESG Report pages 11-13 2-14 Process of highest governing body reviewing and approving ESG Report pages 11-13 reported information including material topics 2-15 Conflicts of interest prevented and mitigated MIC; AIF 2-19 Remuneration policies ESG Report 76; MIC 2-20 Process for determining remuneration ESG Report 76; MIC Strategy, policies, and practices 2-22 Statement from senior decision-maker ESG Report page 5 2-26 Mechanisms for advice and concerns about ethics ESG Report pages 72, 77 and responsible business conduct 2-28 Membership associations ESG Report pages 78-80 Stakeholder engagement 2-29 Approach to stakeholder engagement ESG Report page 9 2-30 Collective bargaining agreements ESG Reportt page 86

GRI Indicator Indicator Description Location/Explanation Material Topics 3-1 Process to determine material topics ESG Report page 9 3-2 List of material topics ESG Report page 9 Economic Performance 3-3 Management of material topics ESG Report pages 3-4, AR 201-1 Direct economic value generated and distributed ESG Report pages 47-52, 81, 86; AR; PAS 201-3 Defined benefit plan obligations and other retirement plans ESG Report page 63 Corporate Governance and Business ethics 3-3 Management of material topics ESG Report pages 68, 72, 73 205-2 Communicating and training about anti-corruption policies ESG Report pages 19, 72 and procedures 207-1 Approach to tax ESG Report page 73 207-2 Tax governance, control, and risk management ESG Report pages 71,73 207-4 Country-by-country reporting ESG Report page 81 415-1 Political contributions ESG Report pages 78-81 Climate Change 3-3 Management of material topics ESG Report pages 24-43 201-2 Financial implications and other risks and opportunities due ESG Report pages 36-43; AR to climate change 305-1 Direct (Scope 1) GHG emissions ESG Report pages 27, 82

GRI Indicator Indicator Description Location/Explanation 305-2 Energy indirect (Scope 2) GHG emissions ESG Report pages 27, 82 305-3 Other indirect (Scope 3) GHG emissions ESG Report pages 27, 82 305-4 GHG emissions intensity ESG Report page 83 Biodiversity and Nature Loss 3-3 Management of material topics ESG Report pages 44-45 304-3 Habitats protected or restored ESG Report pages 44-45, 83 304-2 Significant impacts of activities, products and services ESG Report pages 44-45 on biodiversity Sustainable Finance 3-3 Management of material topics ESG Report pages 15-20 203-1 Infrastructure investments and services supported ESG Report pages 14, 16, 47-48 Diversity, Equity, and Inclusion 3-3 Management of material topics ESG Report pages 53-58 405-1 Diversity of governance bodies and employees. ESG Report pages 53-57, 68, 84-86 405-2 Gender pay equity ESG Report pages 57, 86 Diversity, Equity, and Inclusion 3-3 Management of material topics ESG Report pages 53-58 405-1 Diversity of governance bodies and employees. ESG Report pages 53-57, 68, 84-86 405-2 Gender pay equity ESG Report pages 57, 86

GRI Indicator Indicator Description Location/Explanation Employee Wellness 3-3 Management of material topics ESG Report page 63-64 403-1 Occupational health and safety management system ESG Report pages 64 403-6 Promotion of worker health ESG Report pages 63-64 403-9 Work-related injuries ESG Report pages 64, 86 Human Rights 3-3 Management of material topics ESG Report pages 69-70 Financial Inclusion 3-3 Management of material topics ESG Report pages 50-52 203-2 Significant indirect economic impacts ESG Report pages 36-43, 50-52; PAS Operational efficiency 3-3 Management of material topics ESG Report pages 24-27, 82-83 302-1 Energy consumption within the organization ESG Report page 82 302-3 Energy intensity ESG Report page 82 303-5 Water consumption ESG Report page 83 306-4 Waste diverted from disposal ESG Report page 83

GRI Indicator Indicator Description Location/Explanation Talent attraction and retention 3-3 Management of material topics ESG Report pages 59-62 401-2 Benefits provided to full-time employees ESG Report pages 63 401-1 New employee hires and employee turnover ESG Report pages 59, 84 404-1 Average hours of training per year per employee ESG Report pages 60-61, 84 404-2 Programs for upgrading employee skills and transition ESG Report pages 60-61, 63-64 assistance programs Digital customer experience 3-3 Management of material topics ESG Report pages 65, 74-75 418-1 Substantiated complaints concerning breaches of customer ESG Report pages 74-75 privacy and losses of customer data Manulife, Stylized M Design, and Manulife & Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. MP2290237E 05/23 AODA