Financial Inclusion Addressing Critical Investing in Young Serving Americans products and services for customers. Illness in Hong Kong Vietnamese Adults with Diabetes We also expanded the definition of family as beneficiaries for policies and accept Manulife Hong Kong offers an affordable Khởi Đầu Bảo Vệ (My Starter Protection) John Hancock Aspire™ with Vitality, same-sex partners to purchase life critical illness insurance product, ManuVital in Vietnam is our first digital insurance is the first-of-its-kind life insurance insurance policies for their loved ones Care, that provides essential coverage product, offering younger segments of product designed specifically for where insurable interest exists. against up to 112 critical illnesses at an the population access to life insurance, Americans living with diabetes. affordable rate. With its low and guaranteed reflecting our commitment to financial Launched in 2019 through a Microinsurance premiums, this product makes health inclusion for customers of all ages. Available collaboration with Verily and protection accessible to more people and on Manulife Vietnam’s Manulife Shop, this Onduo, John Hancock Aspire™ is In 2021, Manulife Indonesia launched provides flexibility for customers to convert product offers a more accessible, hassle- helping a historically underserved Asuransi Aman Bersama Adira Finance to a more comprehensive plan in the future. free way for a younger segment of the population within the U.S. secure their (AMANDIRA), a simple and affordable population to purchase life insurance. financial future, with the benefits of a term life insurance option for Adira Supporting comprehensive diabetes management Multi-Finance and Bank Danamon Vietnamese parents Enhancing ManulifeMOVE program. Approximately 20 million customers and their families. Americans are living with either type In 2022, Manulife launched the Sharia In 2020, Manulife Vietnam entered a ManulifeMOVE integrates activity-tracking 1 or type 2 diabetes, and half either version, AMANDIRA Syariah, which is five-year partnership with Cộng Đồng Bầu, and insurance solutions to motivate healthy don’t have life insurance or do not have managed according to sharia principles a leading online community for expectant habits among our customers. The flagship enough life insurance. to cater to the needs of Adira Finance and new mothers, to empower families program, delivered through the proprietary customers, especially in Aceh Sumatra. to take control of their financial future. MOVE app, is a pioneer in its commitment With more than one million babies born in to continue investing in products as well Insuring Customers In 2022, Manulife launched the first Vietnam each year, the partnership aims as digital transformation to simplify the with HIV in Hong Kong digital bancassurance product, MiFirst to help empower these families with the customer experience as well as increase and Macau Life Protector (MiFLIP), available through right financial knowledge and advice so access to insurance services. During the the DBS digibank application. This aligns they can feel prepared and in control of year, we integrated features of management, Manulife Hong Kong and Macau with our commitment to deliver continuous their financial futures. and access to insurance policy information announced the offering of individual life innovation and ease of services to reach out into the product so that customers can insurance coverage to customers who are to as many customers as possible, especially conveniently monitor their insurance policies diagnosed with Human Immunodeficiency millennials, with a digital solution. and quickly access digital solutions. For Virus (HIV), ensuring financial security eligible users in Vietnam, customers can for their loved ones and families as access the hospital fee guarantee card part of our mission to modernize and locate the nearest Manulife-affiliated traditional underwriting policies and medical facility by GPS. increase the accessibility of life insurance 2022 Public Accountability Statement 11

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