2022 ESG Report Introduction ESG at Manulife Environmental Social Governance Corporate Governance Human Rights Risk Management Ethics and Compliance Tax Strategy Data Security and Privacy Executive Compensation Practices Responsible Product Governance Public Policy Performance Data Abbreviations and Acronyms Key Public Policy Positions in 2022 Issue Audience/Jurisdiction Position Privacy/Data Federal and Provincial Governments of Canada Manulife is actively engaging with the government of Canada, Québec, Ontario, and British Columbia to encourage governments to modernize privacy laws while maintaining a harmonized approach that applies across all jurisdictions and ensures similar laws apply to all Canadians. Health Policy Federal and Provincial Governments of Canada Manulife provides health insurance to five million Canadians and engages with the federal and provincial governments to try to ensure that changes to public programs do not disrupt benefits provided to our customers and that customers can more easily navigate between public programs and the insurance benefit we provide. In 2022, we engaged with the federal government on the extension of employment insurance benefits to 26 weeks to try to ensure coordination with short-term disability leave programs offered by employers. The Federal Insurance Companies Act Government of Canada Manulife is governed by the Insurance Companies Act (Canada) and has been lobbying the government to remove restrictions on the ability of insurance companies to invest in infrastructure and fintech. Tax Policy Government of Canada In 2023, Canada introduced IFRS17, which changed the accounting regime for insurance companies. In 2022, the government increased corporate income taxes on banks and insurance companies. Manulife engaged with the federal government on how the new accounting system and the new tax measures would impact Manulife and other insurers. Retirement Security United States Congress John Hancock engaged with Members of Congress and staff, directly and through industry associations, in support of bipartisan legislation known as “SECURE 2.0,” which updated the 2019 Setting Every Community Up for Retirement Enhancement (SECURE) Act aimed at helping Americans save and invest for retirement. The legislation was signed into law by President Biden as part of a $1.66 trillion “omnibus” spending package. Medicare Coverage of Multi-cancer Early Detection Screening Tests United States Congress John Hancock engaged directly with Members of Congress and staff, joining more than 400 organizations across the country, in support of the bipartisan Medicare Multi-Cancer Early Detection Screening Coverage Act, which would allow for multi-cancer early detection (MCED) tests to be covered by Medicare, upon approval by the Food and Drug Administration (FDA). Group Capital Calculation/ Liquidity Stress Testing Michigan Legislature; Governor of Michigan; Department of Insurance and Financial Services John Hancock was the main driver behind the adoption of the National Association of Insurance Commissioner ’s model legislation integrating the Group Capital Calculation and Liquidity Stress Testing in the State of Michigan. The seven-bill package passed the legislature almost unanimously and was signed by Governor Gretchen Whitmer on December 28, 2022. Climate Change and Sustainable Finance Canadian and United States Governments Manulife engaged with regulators, directly and through industry associations, on climate policy and sustainable finance. Additionally, Manulife engaged with government officials responsible for environment, climate change, and/or natural resources to share our insights on environmental and climate change policy. 79