2022 ESG Report Introduction ESG at Manulife Environmental Social Governance Corporate Governance Human Rights Risk Management Ethics and Compliance Tax Strategy Data Security and Privacy Executive Compensation Practices Responsible Product Governance Public Policy Performance Data Abbreviations and Acronyms Public Policy Summary of Our Approach • Policy dialogue and participation improves our ability to address critical issues and make strategic decisions that benefit our stakeholders. • Employees who may directly engage government or regulatory officials as part of their roles are committed to high ethical standards as set out in our Code of Business Conduct and Ethics. • Our industry membership with organizations that may promote public policy objectives does not imply that Manulife supports their political position or actions. Learn more: Public Policy As a leading international financial services provider, Manulife is committed to participating in the political process in a way that is consistent with our commitment to ethical conduct and our practice of complying with all applicable laws and avoiding potential or actual conflicts of interest. Active engagement in public policy improves our ability to understand and address issues that impact our stakeholders and allows us to contribute to informed government decision-making. In all jurisdictions where Manulife and its subsidiaries operate, we monitor and engage on public policy issues that could impact our business, customers, colleagues, and communities. As part of our efforts, we regularly report on lobbying activity, as required, to ensure accountability and transparency. The Corporate Governance and Nominating Committee of the Board of Directors oversees the company’s public policy activity and receives regular reports on significant developments. Direct Engagement The Regulatory & Public Affairs and Government Relations function coordinates our engagement with regulators and policymakers as well as many of our key industry and trade associations. The group also monitors legislative activities, analyzes regulatory and policy trends, and helps coordinate comments on regulatory and/or policy proposals. Additionally, certain employees engage with government or regulatory officials as part of their roles, and we are committed to high ethical standards in these relationships. We maintain policies, such as the Code of Business Conduct and Ethics, to keep the confidence of our customers, investors, and other stakeholders with respect to this engagement. For example, our policies stipulate that any lobbying efforts must be done in compliance with all local lobbying regulations, including Canada’s Corruption of Foreign Public Officials Act and Lobbying Act, and with all local reporting requirements. We recognize that we must take special care to use our corporate positions responsibly when dealing with government agencies and representatives. Unless a regulatory/ government interaction is routine e.g., regular exams, regulatory filings, response to requests for information, any contact with a government official should be pre-cleared with The Board. Employees must not engage in lobbying activities on behalf of the company unless specific authorization is obtained. All instances of lobbying activity are publicly disclosed, pursuant to relevant law. In 2022, the company spent US$1,060,000 on federal lobbying expenses in the U.S., which include employee time spent on lobbying and associated travel and overhead expenses, as well as payments to external consultants and lobbyists and that portion of trade association dues designated by the associations as used for lobbying. These federal lobbying expenses are publicly disclosed on quarterly reports filed with the Clerk of the House of Representatives and Secretary of the U.S. Senate pursuant to the Lobbying Disclosure Act of 1995, as amended, and can be found here: Q1 2022 , Q2 2022 , Q3 2022 , Q4 2022 . 78