Marianne Harrison President and CEO, John Hancock Ms. Harrison is responsible for all aspects of the company’s U.S. segment, including providing life insurance products and administering inforce long term care and insurance-based wealth accumulation products. She also operates as a matrix leader to the U.S. Mutual Fund business and the U.S. Retirement Plan Services business, which have primary accountability to the Global WAM segment. She is a member of Manulife’s executive leadership team. In 2022, Ms. Harrison led her team to achieve another year of solid results despite equity market volatility and other macroeconomic factors. Under her leadership, the U.S. segment achieved strong product profitability with pricing and reinsurance actions and continued to deliver strong results in the High-Net Worth business. Ms. Harrison continued to actively drive diversity and inclusion initiatives and placed enhanced focus on engaging, developing and connecting with our employees. The information below describes the U.S. segment’s financial results and other factors that went into determining her compensation for 2022. 2022 FINANCIAL MEASURES • U.S. segment net income attributed to shareholders was US$3,077 million compared with US$1,667 million in 2021 • Contributed 26% of the company’s core earnings from operating segments in 2022 1 • New business value of US$270 million, an increase of 25% compared with 2021, driven by 1 reinsurance actions and improved margins by 26% • APE sales of US$633 million CONTRIBUTION TO THE DELIVERY OF MANULIFE’S FIVE STRATEGIC PRIORITIES • Increased sales by 28% in our High Net Worth business through new product offerings and digital enablement resulting in record APE sales in our international business • Demonstrated continued innovation around our John Hancock Vitality program with the Grail partnership enabling cancer screening for a portion of our policyholders • John Hancock advanced 10 spots to #8 in customer satisfaction for J.D. Power’s 2021 US Life Insurance study and was credited with the “most improved website” • Reduced the average time to complete background checks for new producers within our digital brokerage and traditional brokerage channels by over 90% via automation 2 ESG • Increased employee engagement score, resulting in top quartile positioning • Surpassed our diversity and inclusion targets, including women at the VP level and above and percentage of BIPOC new graduates ESG • Recognized as a “Best Place to Work for LGBTQ+ Equality” for the 8th year in a row ESG • Executed an effective return to office and saw low voluntary attrition compared to the industry and market ESG The items marked with a ESG are 1 Percentage growth in new business value is stated on a directly linked to enterprise goals for constant exchange rate basis. ESG-related measures that are key to 2 Quartile ranking based on the Gallup overall workgroup level our business strategy. global/multi-industry database. 78 Manulife Financial Corporation