Contacting the board Our board of directors values regular and constructive engagement with shareholders, and encourages shareholders to express their views on governance matters directly to the board. If you have questions about our governance practices, you can send them to the Chair of the Board at the following address: Chair of the Board Manulife Financial Corporation 200 Bloor Street East Toronto, Ontario M4W 1E5 Canada Email: [email protected] If your question relates to a board committee matter, please address your note to the chair of the appropriate committee. 116 Manulife Financial Corporation