Executive Compensation Changes to the 2023 performance criteria for our annual incentive Current 2023 Understanding the changes Earnings • Net income attributed to • Core earnings per share • Defining core earnings on a shareholders (25%) excluding credit per share basis to strengthen • Core earnings losses and loss the alignment with the excluding core reversals (40%) interests of shareholders investment gains • Simplifying to a single (25%) earnings measure, to focus on the measure that better reflects the underlying earnings power of the business • Reducing the weighting of the earnings category by 10% to increase our emphasis on our customers (see Strategic focus, on the following page) Growth • New business value • New business value • Removing Global WAM core (15%) (30%) earnings as it is captured • Global Wealth and under the core earnings per Asset Management share measure (Global WAM) core • Increasing the weighting of earnings (15%) new business value to retain our emphasis on sustainable growth • Tightening the performance range to respond to historical performance and volatility (see page 56 for additional details) Customer • Prior to 2023, these • Relationship net • Highlighting two equally metrics were included promoter score weighted customer measures as part of the index of (rNPS) (5%) related to customer measures under • Straight-through experience and digital Strategic focus processing (STP) transformation. Performance (5%) for these measures is quantitatively determined based on targets in line with the board-approved business plan set at the beginning of each year 2023 Management information circular 45