2022 ESG Report Introduction ESG at Manulife ESG Governance Sustainable Investing ESG in Asset Management ESG in Asset Ownership Partnerships and Engagements Environmental Social Governance Performance Data Abbreviations and Acronyms In our timberland operations, we continue to manage 100% of our global forests to achieve independent third-party sustainability certifications under the Sustainable Forestry Initiative ® (SFI ® ) and/or Forest Stewardship Council ® (FSC ® ). Within Australia and New Zealand, some of our forests carry dual FSC ® and PEFC (Programme for the Endorsement of Forest Certification) certifications. In our operations, we were an early mover in third-party sustainable forest certification and have managed certified sustainable timberland investments for over two decades. Until recently, the agriculture sector lacked a sustainability standard that could work across different crop types, production systems, scales, and geographies. In 2017, we began collaborating with leading environmental organizations and farmland owners and managers to help develop such a standard. 20 The Leading Harvest Farmland Management Standard is now growing rapidly. In 2021, our agriculture business became the first to have our entire U.S. agriculture platform certified under this standard. As Leading Harvest expands to other countries where we operate, we intend to seek certification in Australia, Canada, and Chile as well, addressing considerations from biodiversity to water, soil health to conservation value, and indigenous peoples’ rights to training and education. At the end of 2022, 100% of our U.S. farmland was certified under Leading Harvest, in addition to other sustainable agriculture standards on a case-by-case basis (i.e., Global GAP, USDA GAP, Lodi, SAI-FSA). We are also participating in a Leading Harvest pilot certification program at our Australian farm properties. Our timberland and agriculture operations teams regularly conduct stewardship projects that benefit the environment and communities in which we operate. In 2022, we conducted projects ranging from partnerships with local high schools to building and placing raptor boxes on our farms for natural rodent control, to partnerships with environmental non-governmental organizations (NGOs) to widen streams and enhance salmon spawning. Offering Sustainable Real Estate Investments Our real estate platform develops and manages commercial real estate for our clients around the globe. The portfolio includes office, industrial, retail, and multi-family space strategically located in major markets. Our Real Estate Sustainable Investing Framework outlines our approach, which is based on responsible property investment and aligns with global standards and benchmarks, including GRESB. We incorporate ESG considerations across the entire real estate value chain, from construction and acquisition of an asset through all aspects of asset management. These practices are supported by resources such as our proprietary Sustainable Investing and Implementation Guide and our proprietary Sustainable Building Standards. Investing in Infrastructure Our infrastructure group is committed to the responsible stewardship of client capital, in line with our Infrastructure Sustainable Investing Framework , which outlines our approach to sustainable investing. This framework, along with our ESG Implementation Guide, provides a series of processes and checklists that our investment team uses to integrate ESG considerations across the investment process and applies this framework to all fund investments. Our investment team employs a materiality-based approach to ESG due diligence that is based on our own industry expertise as well as external resources from SASB and PRI. As active owners seeking to create long-term value through good governance of ESG, we typically seek to oversee and monitor an investment through board representation, protective controls, shareholder engagement with our partners, or a combination of these. This enables our team to share our views regarding key decisions related to relevant sustainability risks and opportunities. We work with our investment partners to monitor the material ESG factors for the investment, including annual ESG data collection from our portfolio companies focused on the material ESG metrics for our investments, aligned with the ESG Data Convergence Initiative framework and GRESB assessments. The quantitative ESG data we collect from our portfolio companies and qualitative insights on each asset’s sustainability performance are shared with our investors through regular reporting. Our Sustainable Investing team works closely with our investment team, partners, and portfolio companies throughout the investment lifecycle to support due diligence, monitoring, and reporting efforts. We actively partner with our portfolio companies on their ESG journeys by supporting their submission to GRESB, to establish baseline approaches to ESG factors, better understand their ESG profiles, and identify opportunities for continuous improvement of our portfolio companies’ ESG performance. Enhancing Private Equity and Credit Our private equity and credit group is committed to sustainable investing and management of our clients’ assets as outlined in our Private Equity and Credit Sustainable Investing Framework . Sustainable investing is particularly important for private equity in view of our focus on creating long-term value and building strong relationships with general partners (GPs), sponsors, and company management. Within private credit, assessing material ESG risks can help us make more informed investment decisions. Profiling potential material risks and opportunities related to ESG factors across all assets is critical to preserving and enhancing the value of our investments. 67 million square feet of Manulife Investment Management Real Estate is certified under a sustainable building certification, representing over 82% of our global portfolio. 21 20 Manulife Investment Management has a member on the Leading Harvest Board of Directors, as part of the Economic Chamber. 21 Calculated based on square footage of the gross floor area of properties in the global portfolio. Totals from different certification standards do not sum as properties with multiple certifications are only counted once. 16