2022 ESG Report Introduction ESG at Manulife ESG Governance Sustainable Investing ESG in Asset Management ESG in Asset Ownership Partnerships and Engagements Environmental Social Governance Performance Data Abbreviations and Acronyms Green Bond Issuances We were the first global life insurer to issue a green bond in 2017 with an inaugural issuance in Singapore and have since issued green bonds in Canada (2018) and in the U.S. (2022). With three issuances to date, our total outstanding green bond issuance amounts to $2 billion. Sample investments include solar and wind energy in the U.S. and Canada as well as sustainably managed forests. In 2022, we updated our Sustainable Bond Framework . For more information, refer to our Green Bond Report . Building on Best Practices Manulife’s General Account is an active participant in a variety of industry groups. This includes the Private Placement Industry Association, with whom we have actively worked to develop an ESG-oriented questionnaire for integration in due diligence materials of new private placements. In addition, this year we conducted a second annual survey of industry peer ESG best practices. Results were consolidated and anonymized to share back with survey respondents and used to share insights on industry level progress and leading practices. As a member of the Geneva Association, Manulife’s General Account is participating in a newly convened expert advisory committee on de-risking and investing in new technologies for net zero transition. This initiative seeks to understand avenues to mobilize and demonstrate opportunities for the insurance industry to de-risk and invest in climate technologies for decarbonization, unlocking capital and insurance solutions at critical early stages of development for these technologies. In 2022, we made the following enhancements to our approach: • Began the development of an ESG database in collaboration with the internal Advanced Analytics team, with the intent of providing a comprehensive platfom for tracking and reporting key ESG metrics across the General Account’s investment portfolio. • Introduced ESG factors into Commercial Mortgages questionnaires to better understand property-level factors such as infrastructure needs and energy uses. • Grew the dedicated General Account ESG team in Asia to support better integration and understanding of the diversity of ESG activities occurring in the region. 20