Social $2.3 billion $25.1 million $40.2 million in social investments Manulife’s total community invested in employee training 1 and development, averaging at Manulife company-wide investment contribution $1,059 per employee 37% of Manulife’s AVP-level 22,099 hours 25.7 hours roles are held by women volunteered by Manulife employees spent in training per employee +20 Manulife’s NPS score Employee engagement score 32% of Manulife’s and we led, or were on par with, 4.41 out of 5 VP-level roles and above industry peers in 11 of the 16 Top quartile employee are held by women business lines where we benchmark engagement ranking amongst financial services peers Governance 64% of the independent 357,543 phishing simulation 100% Manulife eligible directors on Manulife’s Board tests conducted globally with employees who completed 1 Manulife employees and contractors privacy and information self-identify as women security training 27% of the independent $2.5 billion 100% Manulife eligible directors on Manulife's Board in goods and services employees who completed self-identify as members purchased from suppliers Code of Conduct training of a visible minority2 For more information, including definitions and methodology, refer to Manulife’s 2022 ESG Report on Manulife.com/Sustainability. 1 Includes General Account and third-party client assets managed by Manulife Investment Managements private markets business. 2 Data as of February 28, 2023. 3 As defined by the Employment Equity Act (Canada). Data as of February 28, 2023. Manulife, Stylized M Design, and Manulife & Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. MP3280460E 05/23
